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Live CE Webinars

What to Expect

Learn about what to expect when you attend one of our Live Zoom Webinars. We make it easy to attend and earn your CE Credits. 

Live CE Webinars - What to Expect

Zoom Meeting Codes are sent by email to registered attendees 3 days prior to each training. If you have not received the codes within one day of a training you are registered for, please check your inbox and your spam folder then email us at

Live Webinar CE Course Enrollment

  • You can register quickly and easily on our website for multiple Live Zoom Webinars at one time. Visit our Live Webinars page to view our current course topics & dates. ​

  • Add courses to your cart.

  • Ready to checkout? View your cart in the upper right corner of the screen and checkout. 

  • After submitting your information and payment, you should immediately receive a confirmation email and receipt for your purchase.

    • If you do not receive a confirmation, check your spam folder and then email to ensure your registration went through. 

      • Not sure if you're registered? DO NOT SUBMIT YOUR REGISTRATION/PAYMENT AGAIN. Email us first to check if you are registered.​

  • Congratulations, you're registered for a live webinar training! Add your training(s) to your calendar and remember all live webinar course timing is Eastern Time


Before the CE Training

Zoom codes will be emailed to you three days prior to the training date. Save this email for reference on the day of the training. Please check your spam folder if you have not received the Zoom codes email. Still can't find it? Email if you have not received your Zoom email within one day of the training.​

Handouts and training slides are sent one day prior to the training. You may wish to print the handouts to keep with you during the training for reference/note taking, but if you do not have a printer available you are not required to do so.

Make sure your device is ready:

  • Restart your device and perform all necessary updates ahead of time.​

  • Make sure your device is fully charged (if applicable).

  • Make sure the Zoom application is downloaded on your device.

  • Have the Zoom codes email nearby so you're ready to login to the training.


During the CE Training

  • Doors open in Zoom 15 minutes before the training start time (e.g., if training begins at 8:45am ET, doors open at 8:30am ET). Prior to this time attendees will be in the Zoom waiting room.

  • Please login to Zoom 10-15 minutes before the training start time (e.g., if start time is 8:45am ET - please login no later than 8:35am ET. 

  • When you enter into the Zoom training you will hear music and see a welcome screen with information about completing the virtual sign-in sheet.

  • Complete the virtual sign-in sheet by using one of two options:

    • 1. Clicking on a link provided in the Zoom chat

    • 2. Using the QR code provided on-screen

  • The training will begin promptly at the posted start time with important announcements from the Elevate CE staff.

  • Trainings often are largely lecture-based, but audience participation via chat, live discussions, breakout rooms, and polling may take place throughout the training to increase audience interaction and engagement.

  • Attendees may ask questions throughout the training using the Zoom Q&A.

CE Requirements

  1. Log into the training (Zoom) on time or early.

    • Make sure we know it's you! Check that your first and last name are showing in the Zoom participant panel. Message Elevate CE staff if you need help with this.

  2. Open the Zoom chat and click on the link provided by Elevate CE staff to complete our Virtual Sign-In Sheet by training start time.

  3. Attend training in full and participate.

    • This means being logged into Zoom and at your device throughout the entire training. (Elevate CE checks the Zoom logs for full attendance)

  4. Complete online sign-out/evaluation at conclusion of the training (link provided by Elevate CE staff in Zoom)

    • 15 minute timeframe is given to complete or begin sign-out/evaluation

If all of the above criteria are met, your CE credit certificate will be emailed to you within 7 days of training completion or sooner.

If ANY of the above criteria are not met, you may have CE credits deducted from your certificate or you may not be able to receive any credits at all. Anyone who has not fulfilled the requirements will be contacted by email.

After the Training 

Getting Your Certificate

Certificates are emailed to attendees at the email address provided in the evaluation/sign-out form at the end of the training. 

If all of the above CE requirements criteria are met, your CE certificate will be emailed to you within 7 days of training completion or sooner.

If you have not received your certificate by 5pm one week from the training date, please first recheck your email, check your Spam, Junk, and Trash folders and then send us an email at or submit our Contact Form to let us know you are unable to locate your certificate.

CE Requiremets

Ready to get started?

Visit our Live Webinars page to view upcoming live webinar dates and topics. Simply add courses to your cart and checkout when you're ready.



Course Interaction & System Requirements: 

This live webinar is fully interactive and will take place via Zoom. Attendees may ask and answer questions throughout the presentation and participate in instructor-led discussions.

Minimum System requirements:

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)

  • A computer or device to watch AND listen to the training as well as type questions or responses into the Zoom chat function (view full list of compatible devices and supported operating systems

Strongly Recommended: 

  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

  • A webcam or HD webcam – built-in, USB plug-in, or:

​View the FULL LIST of compatible operating systems and system requirements.

Refund and Cancellations:
To request a refund or cancellation please submit the required information through our Contact page. Please visit our Terms of Service for full refund and cancellation policies.

Please email or submit a Contact form to request an accommodation at least 30 days prior to the training you wish to attend.

Complaints or Grievances: 
All complaints or concerns must be submitted in writing by:

Submitting a Contact Form

Emailing concerns to

An email will be sent to acknowledge receipt and complaints will be responded to within 30 days. For full Elevate Continuing Education Grievance policy information visit our Terms of Service page.

Live Webinar Additional Info


Full policies and procedures can be viewed on our Terms of Service page. If you have questions that are not addressed above or in the Terms of Service please submit your question through our Contact form.

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