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Advancing Supervisory Skills: Improving Emotional Intelligence for Workplace Conflict Resolution
3.0 CREDIT HOURS - VALID FOR MARYLAND SOCIAL WORK SUPERVISION RENEWAL

Our social work CE credits and professional counselor CE credit hours are accepted in 48+ states. Scroll down and use our CE Credit Checker to verify your state accepts the CEs that we offer!
 

Course Overview: 

This three-hour supervisor skills refresher training will take a deep dive into emotional intelligence to improve conflict resolution in professional settings. Geared towards both new and seasoned professionals, the session covers foundational principles of the role played by supervisors. Attendees will learn and apply self-reflection and self-regulation methods, gaining practical skills for managing challenging conversations and mitigating the impact of employee behavior on workplace dynamics. Engaging in role-play exercises, participants will discuss real-world scenarios, identifying both challenges and successful tactical approaches, and leave with a personalized plan to augment emotional intelligence.

 

Presenter:

Dr. Pam Love is the owner of DP Love Enterprises LLC, a Maryland based company that offers personal/professional development training, leadership consulting, board development and coaching. In addition to studying training as part of her dissertation, she has facilitated training nationally. Pam has been an administrator of a research department and has held numerous other leadership positions. In addition to working with senior leaders and managers, Pam has worked with returning citizens and women with a sexual trauma history. Pam has taught social work, psychology and family studies courses for a number of universities in Maryland and taught in the virtual MSW program for the University of Southern California. Pam earned her MBA from Morgan State University, an MSW and PhD from the University of Maryland SSW, and a B.S. in Psychology from Coppin State College.
 

Sept 6, 2024: 12:45-4pm ET | Advancing Supervisor Skills Training | 3 CE Hours

$69.00Price
  • Date Fri, September 6, 2024 - Afternoon Session
    Time: 12:45pm-4:00pm Eastern Time
    Delivery Format: Live Online Interactive Training on Zoom
    Target Audience: Social Workers, Licensed Professional Counselors, Psychologists, Addictions Counselors, other mental health professionals
    Content Level: Intermediate 

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